Customer Feed Back

Mombasa air Safari welcomes customer feedback as this helps us to serve our passengers better. After your flight please send us your comments. It's easy to do. Just click on Contact Us or the link below.

Please see some past comments on MAS Air Safari Packages.

Prof.Dr.G.A.Balint - from Hungary February 2003. Mara ASM1S/Q/L 
In February together with my daughter we had a very well organized and enjoyable trip to Tsavo East NP. We were and we are very much satisfied with their service. During the next winter I plan to travel once again to Kenya in that case together with my granddaughter and on the basis of the previous experience we plan to go with them on a two days real "air safari" from Mombasa to Masai Mara. I can recommend their service to everybody. 

Andrea Woodcote - from United Kingdom. Mara ASM2S/Q/L April 2004
We had a fantstic time on safari and the service was excellent. A taxi picked us up from our hotel and took us to the airport. The plane was of excellent condition and the pilots were extremely friendly. 
The safari was awsome - our land rover was excellent and had open sides and the driver was brilliant. The Lodge was amazing - the food was the best we had on our entire holiday and very very impressive. The luxury tents were just that and we even had a hot water bottle placed in our beds 
It was an experience of a life time and we have recommended it to all our friends. Also we are determined to return ourselves and use your services again - only this time we will stay for longer

Jeanette Livingston - from Cameroon Mara ASM2S/Q/L October 2005
My image of a Safari is a somewhat rugged outdoor experience in a tent at night and in a bouncy outdoor terrain vehicle during the day. 
This Safari exceeded all my expectations. I was able to enjoy a rustic/deluxe camping environment with my own private bath and a comfortable bed. 
In an open Land Rover vehicle we saw all the animals we hope to see - most within 10 feet of us who were resting after a full meal from the night before. Traveling by myself was not a problem as I was joined by other friendly and adventuresome travelers. It was an experience I will always cherish. 

Tim Lincoln - from United Kingdom 3 day Masai Mara ASM2S/Q/L 
November 2006
Had a fantastic time in the Masai Mara stayed in the David Livingstone Lodge on the Mara River over looking hippos and crocodile. Dixon was are guide and new were to find all the animals. We were lucky enough to see white rhino and a cheetah kill. Definitely recommend. 

Jane Dier - from United Kingdom. Mara ASM2S/Q/L August 2007
It was with trepidation that we booked our safari on the Internet. We need not have been concerned but nevertheless were relieved when the taxi arrived on time at our hotel near Mombasa to take us to the air-strip for the flight to Masai Mara. 
We were very well looked after at the camp each day starting with our tent lady bringing a hot beverage to wake us up for the first safari of the day. The food and service was good throughout our stay. We were blessed to have a most excellent guidThe stars of course are the animals and we feel privileged to have seen and experienced nature at its wildest Our memories of the trip will remain with us always but we are already thinking that we shall return. We give our full recommendation to operator and safari camp to give an experience of a life time. Thank you for all your help and great organization. 

Katrina McMahon - from United Kingdom Mara ASM2S/Q/L August 2008
I was a little sceptical about booking on the net but the comments from others persuaded me. 
I was totally impressed with the communication particularly as we booked with only two days to go before we left England. E mails were answered swiftly in a friendly but efficient way. The arrangements were perfect - everything was on time and it was a real thrill to be in the little plane over Killimanjaro. The lodge was worth every penny - it was luxurious and spectacular. Service was brilliant. 

We really hit the jackpot with our Safari guide Joseph although probably everyone says that as he impressed us with his knowledge and accommodated my interest in birds as well as finding us spectacular views of animals too He was an intelligent personable man and we enjoyed his company. I shall send him a card with our thanks. 

I would not hesitate to recommend the operator and would love to go again. I envy the pilot as he can choose which of the Mara camps to eat lunch in. 

Simon Walker - from United Kingdom Mara ASM2S/Q/L August 2009
Pickup on time flight good safari lodge very good we had an excellent trip. 





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